Hi! Here you can read our refund policy. Let’s make one thing clear:
If you were banned or restricted refunds will be
impossible (the rules are the same for everyone <3)
Also note that you can make a refund only if the payment was made through Unitpay or Paypal and at most within 2 weeks after the purchase or within 180 days if you bought through Paypal.
What you need to do:
1. Write to us by e-mail
[email protected] or personal message to KotRik in discord (go to the channel
#announcments and most likely you’ll find or in-game chat)
2. Wait for our response!
Also advise to write to us additionally in discord, if you first wrote to the mail (who uses the mail in 20XX?!